Administering Cisco Unified Communications Manager (ACUCM) 3 day, instructor-led course that teaches administrators how to perform the most frequently requested administrative tasks for Cisco Unified Communications Manager, and IP phone installations.
The course will provide the skills and knowledge necessary to handle the addition of users, changing of user preferences, basic phone installation, and all the day-to-day management needs that are associated with IP telephony system. The course lecture is based on Cisco Unified Communications Manager 7.0.
Upon Completing this course, the learner will be able to meet these overall objectives: - Discuss Cisco Unified Communications Manager and how it is deployed in the IP telephony network
- Use the basic administrative functions to set up the Cisco Unified Communications Manager server, add users, and perform a backup and restore
- Describe the parameters that affect phones and devices in the network, their configuration, and registration
- Develop a basic route plan, explain its purpose, and configure in the IP telephony network
- Explain the use of transformation masks, route filters, DDI, and translation patterns to accomplish specific types of digit manipulation and call routing
- Describe partitions and CSSs and their use, function, and configuration
- Describe CAC and Cisco Unified SRST
- Describe the various media resources as well as their use and configuration in Cisco Unified Communications Administration
- Describe the basic features and Services of Cisco Unified Communications Manager and their configuration in Cisco Unified Communications Manager Administration
- Describe the available phone and directory number options, user web pages, and BAT