• Individuals that plan, design, implement, operate, or optimize (PDIOO) BTS 10200 Softswitch-based VoIP solutions that include the ITP and/or MGX components.
• Individuals who troubleshoot BTX 10200 Softswitch-based VoIP solutions.
• Solution Design, QA, or Engineering personnel that develop or maintain BTS 10200 Softswitch system provisioning scripts or translation tables.

The following skills and knowledge are strongly recommended for the best learning outcome:

• Operational exposure to the BTS 10200 voice solution and/or attendance in the Cisco BTS 10200 Softswitch Essentials 1
• UNIX/Solaris administrative exposure
• Cisco IOS experience
• IP routing and switching concepts and experience
• VoIP concepts, including signaling protocols
• Telephony fundamentals, including SS7 exposure

At the completion of this course, students will be able to:

• Identify and describe Ciscos BLISS primary components and their interoperability.
• Identify and explain the Cisco BTS 10200 Softswitch provisioning tools and methods.
• Demonstrate BTS 10200 Softswitch operations and maintenance methods, procedures, and commands.
• Explain and demonstrate using Events and Alarms to identify BTS 10200 Softswitch system faults.
• Describe the BTS 10200 Softswitch provisioning table relationships used to process and control on-net and off-net calls and various routing/translation scenarios.
• Demonstrate the decoding of MGCP and SIP signaling protocols.
• Describe the system architecture and operation of the MGX8800 Series TGW, IOS ITP SGW, and IOS TGWs.
• Demonstrate using IOS/CLI commands to determine status and troubleshoot faults on MGX 8800 Series, ITP and AS5X00 platforms.
• Use troubleshooting tools and methods to isolate and resolve provisioning, trunking, and signaling faults.

This customized, hands-on course is specifically developed to address the Cisco BLISS for Cable VoIP network implementation. The course is recommended for individuals that design, implement, support, and troubleshoot the BTS 10200 based VoIP solutions. The focus of the course is on the BTS 10200, ITP and MGX 8800 Series solution components, however, overview coverage of the PacketCable, DOCSIS, and other OSS components is also included.