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Cisco IronPort
Email Security Channel Partner Training - Virtual
Who Should Attend

 

  • Channel Partner SEs

 

Prerequisites

 

Attendees should possess the following background knowledge and or skills:

  • Experience with Internet-based messaging, including SMTP, Internet message formats, and MIME message formatting and body parts.
  • A moderate knowledge of TCP/IP fundamentals, including IP addressing and sub-netting, static IP routing, and DNS.
  • Familiarity with both command line interface (CLI) and graphical user interface (GUI) configuration of devices.
  • A prior experience with IronPort email security appliance is a plus.

 

Course Objectives

 

This is four-day online training that provides channel partners with the knowledge required to successfully evaluate, install, configure, and administer the Cisco IronPort email security appliance. Attendees will gain enough knowledge and hands-on practice to enable them to conduct evaluations and close deals, install and configure the appliance, use customer support and channel portal resources. Attendees will learn:

  • How to perform evaluations and create email trend reports
  • How to use IronPort support and troubleshooting tools to verify the installation
  • How to deploy IronPort email security appliances in a typical small to medium business email environment, including best practices for installation, and configuration
  • How to use the RSA Data Loss Prevention engine to enforce international and state privacy laws for data in motion.
  • How to configure content filters to trigger envelope encryption using CRES
  • How to configure IronPort email security appliances to detect and handle unwanted spam and viruses.
  • How to provide ongoing customer support

Attendees will gain enough knowledge and hands-on practice to enable them prepare to conduct evaluations and close deals, install and configure the appliance, use customer support and channel portal resources.

 

Course Content

 

Module 1 - Introduction to IronPort
  • Product / technology overview
  • ASYNCOS MTA Platform
  • Email Management Tools
  • Email Pipeline
  • Demonstrate the Web User Interface

Module 2 - Performing an Evaluation
  • Evaluation Lifecycle
  • Evaluation Process
  • Perform an Installation based on a customer interview
  • Troubleshoot using Telnet on Port 25
  • Logging Activities

Module 3 - Sender & Recipient Groups
  • Configure public  and private listeners
  • Configure SMTP Routes
  • Use SBRS to manage mail
  • Use Mail Debugging Tools

Module 4 - Tracking and Reporting Messages: Configure and Use
  • Localized Message Tracking
  • Localized Reporting
  • Centralized Email Reporting
  • Centralized Email Tracking
  • System Setup Wizard

Module 5 - Anti-Spam and Anti-Virus
  • Describe Sensorbase
  • Adjust Sensorbase Reputation Scores
  • Configure Anti-Spam
  • Configure Anti-Virus
  • Configure Virus Outbreak Settings
  • Manage the VOF Quarantine

Module 6 - Using Content Filters
  • Content Scanning
  • Detecting password-protected attachments  
  • Weighted content matching
  • Cisco Registered Envelope Service (CRES)

Module 7 - Preventing Data Loss (DLP)
  • Identify conditions where your customer may be held accountable for loss of data through email
  • Recommend a Cisco IronPort DLP solution
  • Implement the solution in an Outgoing Mail Policy
  • Track DLP Policy usage

Module 8 - Encrypting Outgoing Mail
  • Provision with the Cisco Registered Envelope Service
  • Associate a content filtering rule with an "Encrypt" action
  • Register a CRES Envelope Recipient

Module 9 - Provisioning LDAP
  • Provision LDAP by
  • Configuring LDAP Accept Queries
  • Configuring LDAP Group Queries


Module 10 - Providing Ongoing Support to the Customer
  • Support Requests from the C-Series
  • Use Auto-Support
  • How to Create a Support Portal Account
  • How to Access Ongoing Ticket Information
  • Partner Portal Resources

Appendix B - Differences Between C-Series & Blocker
  • Describe the features of the Cisco Blocker
  • Describe the feature differences between the Cisco Blocker and the C-Series appliances
  • Describe the performance differences between the Cisco Blocker and the C-Series appliances

 

Dates India
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Detail

Course ID:  IP-ESCPTv
Australia:
$ 1,000 USD

Duration:  4 Days

 
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