Completion of:

• Interconnecting Cisco Network Devices Part 2 (ICND2)
• Building Scalable Cisco Internetworks (BSCI)
• It is also strongly recommended that the learner be familiar with MPLS and QoS concepts.

After completing this course the student should be able to:

• Describe the structure used to define Quality of Service.
• Describe the tools used within Cisco IOS used to deploy and manage Quality of Service in complex networks to control and predictably service a variety of networked applications and traffic types, managing bandwidth, delay, jitter, and packet loss.
• Define the Cisco "QoS Baseline".
• Identify and manage the QoS factors that directly affect Voice traffic, both for Call (bearer traffic) and Call Signaling.
• Provision QoS for Interactive-Video (i.e., video conferencing) and for Streaming Video.
• Provision QoS for data traffic: Locally-defined Mission-Critical, Transactional/Interactive, Bulk, Best-Effort, Scavenger, Routing / Network Management.
• Define MPLS VPN services for full-mesh connectivity.
• Define the Three-Class, Four-Class and Five-Class QoS models with traffic priorities and classifications.
• Define the concepts and features of SP SLA Requirements for applications within different traffic models.
• Define typical QoS configurations for Frame-Relay access.