Courses detail - Troubleshooting Cisco Unified Communications v8.0


Unified Communications
Troubleshooting Cisco Unified Communications v8.0

Who Should Attend

The primary audience for this course is as follows:

Network Administrators and Network Engineers
CCNP Voice candidates

Prerequisites

The knowledge and skills that a learner must have before attending this course are as follows:

Working knowledge of converged voice and data networks.
Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways.
Working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in a single-site and multisite environment

Course Objectives

Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager
Diagnose a call setup issue and resolve the issues as you discover or reveal them, given a trouble call for which the source of the problem is unknown
Solve the common issues of an SAF-enabled network and CCD
Troubleshoot issues that are related to Cisco Unified Communications Manager features and applications
Troubleshoot voice quality issues and issues that are related to media resources

Course Content

Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.

The course is used in these certifications, specializations, curricula, and learning maps:

Cisco Certified Network Professional (CCNP) Voice

Dates India

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Confirmed Courses

Online Training