• Employee
• Channel Partner / Reseller
• Customers

• Basic Computer Literacy.
• Knowledge of fundamental networking components and terminology.
• Knowledge of the Open Systems Interconnection (OSI) reference model.
• Knowledge of basic LAN components and functions.
• Knowledge of Voice components and functions.
• Knowledge of Wireless components and functions.

After completing this course the student should be able to:

• Describe the voice wireless LAN framework supported on wireless IP phones.
• Describe the features supported on the Cisco Unified Wireless IP Phone 7920 and Nokia E-Series phones.
• Determine customer needs as part of preparation for designing and deploying a VoWLAN.
• Identify various site survey tools and its function as it relates to performing a VoWLAN site survey.
• Describe the requirements needed to build an VoWLAN system in an enterprise environment.
• Describe various functions performed by Cisco Unified CallManager, CallManager Express, and MobilityManager.
• Describe configuration parameters for VoWLAN infrastructure devices.
• Install and configure the Cisco Unified Wireless IP Phone for VoWLAN deployment.
• Describe configuration parameters for Cisco Unified Communications software.
• Determine the necessary processes to troubleshoot voice for WLAN.

This 2-Day VoWLAN course will focus on building skills in design, deployment, implementation and operation. It will include new information on A and G cell design, site survey, security, roaming, quality of service (QoS), and troubleshooting. Topics will include Cisco wireless IP phone 7920, Nokia E-Series, as well as end to end configuration utilizing the Cisco Unified Wireless Network.

The course outline is as follows:

• Module 1: VoWLAN Products
• Module 2: Site Survey
• Module 3: WLAN Infrastructure
• Module 4: VoWLAN Configuration
• Module 5: Network Management and Troubleshooting
• Module 6: Unified Security